Privacy Policy

Address: 21211 Nordhoff St, Chatsworth, CA, 91311, US
Telephone: +1-800-237-0402
Price range: 20.00 - 400,000.00

Effective Date: April 21, 2026

This Privacy Policy describes how IT Creations, Inc. ("IT Creations," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit www.itcreations.com (the "Site") or interact with us.

This Policy also explains your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following categories of personal information:

A. Information You Provide Directly

Name, email address, phone number
Billing and shipping address
Company name and business details
Communications (e.g., inquiries, support requests)

B. Transaction Information

Order details, purchase history
Payment information (processed securely via third-party payment processors; we do not store full payment card details)

C. Automatically Collected Information

IP address
Browser type, device information
Pages visited, time spent, referring URLs
Cookies and tracking technologies (see Section 5)

D. Marketing & Analytics Data

Interaction with advertisements
Behavior across pages for analytics and remarketing purposes

2. How We Use Your Information

We use personal information for the following purposes:

To process and fulfill orders
To provide customer support and respond to inquiries
To send transactional communications (order confirmations, shipping updates, warranty information)
To improve website functionality, performance, and user experience
To conduct analytics and measure marketing effectiveness
To deliver targeted advertising and remarketing
To comply with legal obligations and enforce our terms

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

Contractual necessity – to fulfill orders and provide services
Legitimate interests – to improve services, prevent fraud, and conduct analytics
Consent – for cookies and marketing where required
Legal obligations – compliance with applicable laws

4. Disclosure of Personal Information

We may disclose your personal information to:

Service providers / processors, including:
- Payment processors
- Shipping and logistics providers
- IT and hosting providers
- Analytics and advertising partners (e.g., Google Analytics, Google Ads)
Business transfers (e.g., merger, acquisition, asset sale)
Legal authorities when required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable website functionality
Analyze traffic and usage
Support marketing and remarketing campaigns

These technologies may be provided by third parties such as Google Analytics and Google Ads.

For detailed information, please review our Cookie Policy.

You can manage cookies through your browser settings or opt out via industry tools such as optout.networkadvertising.org.

6. "Sale" and "Sharing" of Personal Information (California)

Under California law, certain uses of cookies and advertising technologies may be considered a "sale" or "sharing" of personal information.

Our Practices: We do not sell personal information for monetary compensation. However, we may share data with third-party advertising partners for cross-context behavioral advertising to show you relevant IT hardware solutions on other websites.

Your Right to Opt-Out: California residents have the right to opt-out of the "sale" or "sharing" of their personal information at any time.

Interactive Privacy Dashboard: To exercise your right to opt-out, please visit our Privacy Choices page. This page allows you to instantly toggle off data sharing and view your Global Privacy Control (GPC) status.

Global Privacy Control (GPC): We also honor GPC signals. If our system detects a GPC signal from your browser, we will automatically treat it as a request to opt-out of the sale or sharing of your information for that browser session.

To exercise your rights, contact us at privacy@itcreations.com.

7. Your Privacy Rights

California Residents (CCPA/CPRA)

Right to know
Right to delete
Right to correct
Right to opt-out of sale/share
Right to limit use of sensitive personal information
Right to non-discrimination

EEA/UK Residents (GDPR)

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object

To exercise your rights, contact privacy@itcreations.com. We may need to verify your identity before processing requests.

8. Data Retention

We retain personal information only as long as necessary:

Order and transaction data: up to 7 years (legal/tax compliance)
Customer service communications: up to 3 years
Analytics and marketing data: up to 26 months
Other data: as required for business or legal purposes

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

IT Creations, Inc.
21211 Nordhoff St
Chatsworth, CA 91311, USA

Phone: +1-800-237-0402
Email: privacy@itcreations.com

13. Do Not Track / Global Privacy Control

Some browsers transmit "Do Not Track" signals. While there is no uniform standard, we recognize and respond to Global Privacy Control (GPC) signals where legally required.